General Terms and Conditions of Sale (GTC)

Article 1 – Purpose

These General Terms and Conditions of Sale (GTC) govern the services provided by ABRACAMOVE, a sole proprietor, in the area of relocation support—including expatriation and impatriation—for individuals.

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Article 2 – Services

ABRACAMOVE offers personalized support, advice, and administrative and practical assistance, provided remotely and/or in person.

The services offered are exclusively limited to consulting and support. ABRACAMOVE does not act as a real estate agent, broker, lawyer, or certified public accountant.

A free 30-minute introductory call may be offered prior to any paid service.
This call is non-binding and does not constitute the start of a service.

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Article 3 – Order

Any order implies full and unconditional acceptance of these Terms and Conditions.

The order is confirmed by:

the signing of a quote,

or a written agreement (email) specifying the service and financial terms.

Article 4 – Rates and Payment Terms

Prices are quoted in euros.

For any paid service:

a deposit of 50% of the total amount is required at the start of the assignment, upon confirmation of the order;

the remaining 50% is due at the end of the assignment, once the service has been completed.

The commencement of the service is contingent upon receipt of the deposit.

​Article 5 – Right of Withdrawal

In accordance with Article L221-18 of the French Consumer Code, individual customers have a 14-day withdrawal period beginning on the date the order is confirmed.

However, in accordance with Article L221-28, if the customer expressly requests that the service begin before the end of the withdrawal period, they acknowledge that they waive their right of withdrawal.

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Article 6 – Liability

ABRACAMOVE is bound by an obligation of means.
It shall not be held liable for decisions made by the customer, nor for refusals or delays arising from government agencies, third-party organizations, property owners, agencies, or partners.

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Article 7 – Cancellation and Refund

Any service that has begun is due.

In the event of cancellation by the customer:

before the service has actually begun, the deposit may be refunded in accordance with the terms set forth in the refund policy;

after the service has begun, the deposit paid is non-refundable.

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Article 8 – Governing Law and Disputes

These Terms and Conditions are governed by French law.

In the event of a dispute, an amicable resolution will be sought before any legal action is taken.

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